Refund &
Cancellation Policy
Effective Date: 24th March, 2025
At Persuasion Experience, we are committed to providing high-quality digital products and agency services. We strive to ensure our customers and clients are satisfied with their purchases. This policy outlines our refund and cancellation terms for both our digital products and agency services.
At Persuasion Experience, we are committed to providing high-quality digital products and agency services. We strive to ensure our customers and clients are satisfied with their purchases. This policy outlines our refund and cancellation terms for both our digital products and agency services.
1. Digital Products –
30-Day Refund Policy
We stand by the value of our digital products and offer a 30-day money-back guarantee for purchases.
Conditions for Refund:
🔥 You must request a refund within 30 days of purchase.
🔥 To initiate a refund, contact us at support@persuasionexperience.com with your order details.You must provide proof of purchase and a receipt and an associated email address to action a refund
🔥 Refunds will be processed to the original payment method within 5-10 business days upon approval.
🔥 We may request feedback to understand why the product didn’t meet your expectations.
No Refunds After 30 Days:
🔥 If more than 30 days have passed since your purchase, we cannot issue a refund.
Conditions for Refund:
🔥 You must request a refund within 30 days of purchase.
🔥 To initiate a refund, contact us at support@persuasionexperience.com with your order details.You must provide proof of purchase and a receipt and an associated email address to action a refund
🔥 Refunds will be processed to the original payment method within 5-10 business days upon approval.
🔥 We may request feedback to understand why the product didn’t meet your expectations.
No Refunds After 30 Days:
🔥 If more than 30 days have passed since your purchase, we cannot issue a refund.
2. Agency Services –
No Refund Policy
Due to the nature of agency services, including strategy development, execution, and external factors beyond our control, all sales for agency services are final.
Why We Do Not Offer Refunds:
🔥 Our work involves significant time, resources, and expertise.
🔥 Marketing inherently involves risks, and results can be influenced by various external factors (e.g., market conditions, competition, ad performance).
🔥 Custom strategies and deliverables are tailored to each client’s business and are non-refundable.
If you have concerns about your service experience, please reach out to us at support@persuasionexperience.com, and we’ll do our best to assist.
Why We Do Not Offer Refunds:
🔥 Our work involves significant time, resources, and expertise.
🔥 Marketing inherently involves risks, and results can be influenced by various external factors (e.g., market conditions, competition, ad performance).
🔥 Custom strategies and deliverables are tailored to each client’s business and are non-refundable.
If you have concerns about your service experience, please reach out to us at support@persuasionexperience.com, and we’ll do our best to assist.
3. Cancellations
(Agency Services Only)
If you wish to cancel our agency services, we require a 30-day written notice. This allows us to properly offboard your project and ensure a smooth transition.
Cancellation Process:
🔥 Notify your Senior Campaign Team Leader with your cancellation request.
🔥 Any work scheduled within the 30-day notice period will be completed as per the contract.
🔥 No refunds will be issued for partial months of service.
Cancellation Process:
🔥 Notify your Senior Campaign Team Leader with your cancellation request.
🔥 Any work scheduled within the 30-day notice period will be completed as per the contract.
🔥 No refunds will be issued for partial months of service.
4. Payment & Currency
🔥 All prices listed on our website are in USD ($).
🔥 Customers are responsible for any applicable taxes or fees imposed by their payment provider.
🔥 Customers are responsible for any applicable taxes or fees imposed by their payment provider.
5. Fulfillment & Delivery
🔥 Digital Products: Delivered instantly via email or account access within minutes of purchase.
🔥 Agency Services: Delivered in four structured phases: Research, Strategy, Execution, and Launch, typically over 4 weeks. Timelines depend on client feedback, and we require responses within 24 hours for approvals to stay on schedule.
🔥 Agency Services: Delivered in four structured phases: Research, Strategy, Execution, and Launch, typically over 4 weeks. Timelines depend on client feedback, and we require responses within 24 hours for approvals to stay on schedule.
6. Contact & Support
For any refund, cancellation, or general inquiries, reach out to us at:
📧 support@persuasionexperience.com
📧 support@persuasionexperience.com
